Rental Terms
All vehicle rentals in Northampton are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or when picking up the vehicle. This document outlines the specific terms, conditions, insurance information, charges, and your responsibilities for the rental. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle in Northampton:
- To hire a vehicle in Northampton, drivers must be at least 21 years old, though age restrictions may differ based on the vehicle type. Those under 25 may incur extra fees. A valid full driving licence for the relevant vehicle category is required, along with proof of identity and current address. Valid payment information and a security deposit are also necessary, alongside any other stipulations outlined in the Rental Agreement.
Booking and Payment Process
- Reservations can be completed via our website, over the phone, or directly at our Northampton office. A deposit may be necessary to confirm your booking. The remaining balance and a security deposit are usually required at the time of vehicle pickup. All charges are listed in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, ensuring secure transactions through trusted payment providers.
Vehicle Pickup and Drop-off
- At the time of vehicle collection in Northampton, please conduct a thorough inspection and report any pre-existing damage without delay. A vehicle condition report will be prepared and must be signed by both parties. It is important to return the vehicle in the same condition as it was collected, allowing only for normal wear and tear. Any new damage will be evaluated and billed as necessary. The vehicle must be returned with the same fuel level as at collection; refueling fees will be charged if the level is lower. Late returns may result in additional fees, so please notify us as soon as possible if you anticipate returning the vehicle late. You will also be responsible for any parking tickets, traffic violations, or related charges accrued during the rental, along with an administrative fee.
Insurance and Liability Terms
- All rentals come with basic third-party insurance. Full coverage information and excess amounts can be found in the Rental Agreement. You may have the option to purchase additional insurance to limit your financial liability. It is wise to review these options thoroughly. You remain liable for any damage or loss up to the insurance excess, unless you opt for additional coverage. Any damage resulting from negligence, misuse, or violation of these Terms will be your responsibility, irrespective of insurance.
6. Changes and Cancellations
Cancellation and amendment policies differ based on your booking type and the notice period provided. For precise information, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows may incur additional charges.
7. Restricted Activities
Prohibited Uses of Rental Vehicle
- Use of the vehicle for illegal activities is prohibited. This includes participation in racing, rallying, off-roading, or any other dangerous driving practices. Transporting hazardous materials is not allowed. Sub-letting the vehicle or permitting unauthorized drivers is strictly forbidden. Driving under the influence of alcohol or drugs is unacceptable. The vehicle must not be used for purposes it was not designed for, and it is important to adhere to passenger and weight limits. Operating the vehicle outside the specified geographic area requires prior approval.
Breach of these terms may lead to rental termination and extra fees.
Liability Limitations
To the fullest extent allowed by English and Welsh law, Car Hire Northampton will not be responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, that may result from your use of our services. Our total liability for claims is limited to the amount you paid for the rental in the previous 12 months. This limitation does not apply to liability for death or personal injury resulting from negligence or fraud.
9. Local Regulations
These Terms are governed by the laws of England and Wales. Disputes will fall under the jurisdiction of the relevant courts in this region.
10. Updates to Terms
We reserve the right to update these Terms as needed. Changes take effect immediately upon posting on our website. Continued use of our services indicates your acceptance of the revised Terms.
Northampton Contact Details
For inquiries regarding these Terms, reach out to us:
Northampton Car Hire Services
Riverside Way, Northampton NN1 1BG, UK
Contact Number::
443334440271